We are currently serving Alberta, Nova Scotia and New Brunswick virtually. If you’re in Edmonton, you can also attend a mixture of in-person and virtual appointments.
Archives: FAQs
How do I book an appointment?
Whether you’re booking individual, couples’ or family appointments, the process is the same! To book your very first appointment, create a profile first. Once you’ve got your profile set up, you can browse your therapist’s schedule for openings and book whenever you’re ready! Jot down your username and password and in the future, all you’ll have to do is log in (log In button in the menu) to book your appointments.
What if I don’t want to do the matching survey or have more questions about which therapist to book with?
We know that sometimes there are a lot of nuances to people’s experiences that might
just be easier to explain to a human! You can email our team or reach out to the individual studio you’re looking to attend. You can find the phone number on each studio page.
How do I match with a therapist?
At DiveThru, our main focus is to find you the right therapist. With this in mind, we’ve made a therapist matching process that makes finding a therapist a breeze! Click the “Find A Therapist” button in the menu so we can learn more about what you’re looking for and once you’re ready, hit submit. You’ll then get your top 3 DiveThru Therapist matches and can browse through their profiles to learn more about each of them. From there, booking your first appointment is a short click away!
How long does therapy last?
A standard session is 50 minutes, with 10 minutes left over for your therapist to take notes from your session. Depending on the type of therapy and your circumstances, you and your therapist may decide if a 90 minute session is more fitting.
How do I know if I should see a therapist?
If you have a mental health concern you want to work on, you can benefit from therapy. These issues may involve experiencing negative or unwanted feelings or issues with daily living or school/work/relationships. You may be wanting to learn more about yourself or develop positive coping strategies. You can be really struggling, or just hoping to get ahead of some issues you’re noticing. As long as you are working towards a goal, anyone can attend therapy.