As we’re just getting started, we’re not offering sliding scale at this time. We do have plans to offer this accommodation in the future. We’ll update our website and socials when sliding scale becomes available!
Archives: FAQs
How do I cancel my membership?
Send us an email at hello@divethru.com and we’ll help you take care of it.
Can I bring more than 3 friends to an event for free if I’m a DiveThru Member?
We’re limiting the free attendance to 3 of your friends per month (they each get 1 event pass each per month) but you’re welcome to share the event details and invite your whole crew.
Can I attend events if I’m not a DiveThru Member?
You sure can. We welcome everyone at our events! If you’re not a DiveThru Member, you have the option to pay per event (usually around $15 but it may vary).
How many events can I attend?
You can choose to attend every event or only some of the events. They’re all included in your membership but the choice is all yours to attend all of them or only some of them.
What types of events can I choose from?
Every month we plan an array of events for you, including mental health workshops, peer support clubs, special community events with leading influencers, and everything from book club nights to hot girl mental health walks. As a DiveThru Member, you can vote on what type of events we host and make suggestions based on what your own interests are!
Do I need to be a DiveThru member to use the mobile app?
Nope! The app is free for everyone to use. Anyone can download the app for free and access the free self-guided tools found within it.
Do I need to be located near a DiveThru Studio to become a DiveThru member?
No, anyone anywhere can become a DiveThru member. Many of the workshops and events are held in person at our DiveThru Studios, so if you live in the Edmonton region, you get to experience the community events in person.
Do I need to be a DiveThru member to book a therapy appointment?
Nope! You can book a therapy appointment without being a DiveThru member.
What if my child or teen doesn’t like their therapist?
We know how important the client-therapist relationship is to successful outcomes and we will do everything in our power to find the right fit for your child or youth. We encourage you to bring this concern up with your child’s therapist and provide any additional details that can help us find the right fit.