What if you can direct bill my secondary insurance, but not my primary?

Unfortunately, in this case we will have to provide a receipt for you to submit for reimbursement through both plans, as the secondary plan will not let a claim be submitted to them without knowing what the primary plan covers. Since we cannot direct bill the primary plan to find this out, we cannot bill the secondary plan.

Author: DiveThru Team

DiveThru is a mental wellbeing app that helps you take charge of your mental wellbeing. Harnessing the power of guided journaling exercises, we help you take charge of your mental wellbeing.

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