Your support could be the reason someone finds the care—or clarity—they’ve been looking for.
At DiveThru, people can begin with therapy sessions or a psychological assessment.
Referrals aren’t required to access care. But sometimes a little help from someone they trust can make all the difference.
Whether you’re a healthcare professional, educator, or loved one, your referral could be the moment that helps someone move forward in their mental health journey.
If you’re a physician, allied health professional, or educator, you can refer your patients, clients, or students directly to our team.
If you’re supporting a friend or family member and want to help them access care, you can play a part in connecting them to therapy or an assessment.
Nearly half of Canadians who seek mental health care don’t receive the support they need, and one of the biggest barriers is not knowing where to start.
Source: Statistics Canada. (2019, October 7). Mental health care needs, 2018. Ottawa: Author.
Starting the referral process is easy:
Before you refer, check that your loved one agrees to the referral.
Provide a few details to help our care team reach out.
We contact your loved one to learn more, review their options, and let them decide if they’d like to move ahead with care.
Before you refer, check that your loved one agrees to the referral.
Provide a few details to help our care team reach out.
We contact your loved one to learn more, review their options, and let them decide if they’d like to move ahead with care.
See why clients across the country choose DiveThru for their mental
health journey
Based on 398 DiveThru clients surveyed in 2025
Get answers to common questions about the referral process.
Yes. Consent is essential. Referrals are only accepted if the person agrees to be contacted.
Our care team reaches out directly, answers their questions, and walks them through options. They decide if and when to book.
Out of respect for confidentiality, we can’t share personal details after a referral. What we can do is reassure you that your referral opened the door to support.
No, every individual has the choice to move forward at their own pace. If we are not able to offer what the individual is seeking, we may provide external resources.
No, there is no cost to submit a referral. If the individual chooses to book, our team will review service options and fees with them directly.
Anyone can reach out to DiveThru directly to book therapy or an assessment, and no referral is needed. Referrals are simply another way to help someone take that first step if they’re unsure how to get started.
Our team is here to help you understand the referral process and answer any questions you have.
Submit a referral, and our care team will handle the rest with clarity and confidentiality.
