We’re so glad you’re here! We know searching for the right support can be frustrating and tiring and so time-consuming. Been there, done that! And we’re on a mission to make everything about going to therapy easy so that you can focus on the tough part - healing.
10151 81 Ave NW Edmonton, AB, T6E 1W9
Mon – Thur: 9:00AM – 9:00PM
Fri – Sun: 9:00AM – 3:00PM
Weekend evenings are reserved for community events in our studio.
yeg@divethru.com
587-415-4910
Parking available in front of studio and down the street.
You’re in the right place! Welcome! Our DiveThru studio is a safe, welcoming and inclusive space where every child and teen can feel comfortable taking charge of their mental health. We take that verrryyyy seriously at DiveThru and have created a brand that they can see themselves reflected in. We know that we’re not alone in our struggles and we don’t want young people struggling alone.
Yes! Wheelchair access is located at the back of the building. Once you book your first appointment, you’ll receive an email with more details about the building. If you’ll be using the wheelchair access, we’d love to hear from you with a quick email in advance—we want to make sure you have a smooth and easy experience accessing our studio.
Our individual 60 minute counselling sessions are $200. Our fees are in accordance with the recommendations outlined by the Psychological Association of Alberta.
We do not offer direct billing to insurance providers at the moment. You will receive a receipt upon every session, which you can use to claim with your insurance provider. If you are planning to submit your therapy receipts to your insurance company, make sure to check your coverage for what you are eligible to claim. Therapists range in their professional titles, education, and fees. Appointment durations (60 min vs 90 min sessions) may also vary across various insurance providers.
We request that you give us as much notice as possible when canceling or rescheduling your appointment so that we can open up that slot time for someone else who may really need it. For cancellations that are less than 24 hours in advance, we will be charging the full session price.
We are currently serving all of Alberta virtually. If you’re in Edmonton, you can also attend a mixture of in-person and virtual appointments.
Whether you’re booking individual, couples’ or family appointments, the process is the same! To book your very first appointment, create a profile first. Once you’ve got your profile set up, you can browse your therapist’s schedule for openings and book whenever you’re ready! Jot down your username and password and in the future, all you’ll have to do is log in to book your appointments.
When booking your session, the platform will prompt you to enter and save your credit card information. To book an appointment, you have to have a card saved on file. At the beginning of each session, the clinic coordinator will ask you if it is OK to charge your credit card. If you choose not to charge your credit card, you can pay in cash or debit. If you are attending a virtual session, your credit card will be charged before or shortly after your session.
As we’re just getting started, we’re not offering sliding scale at this time. We do have plans to offer this accommodation in the future. We’ll update our website and socials when sliding scale becomes available!
First, check out our Support page and see if your question is maybe listed there. If it’s not, feel free to reach out to us at hello@divethru.com and we’ll do our best to answer your questions!
