We’re so glad you’re here! We know searching for the right support can be frustrating and tiring and so time-consuming. Been there, done that! And we’re on a mission to make everything about going to therapy easy so that you can focus on the tough part - healing.
10151 81 Ave NW Edmonton, AB, T6E 1W9
Mon – Thur: 9:00AM – 9:00PM
Fri – Sun: 9:00AM – 3:00PM
Weekend evenings are reserved for community events in our studio.
yeg@divethru.com
587-415-4910
Parking available in front of studio and down the street.
Looking to see a therapist today? Give us a call and we can see if we can accommodate!
You’re in the right place! Welcome! Our DiveThru studio is a safe, welcoming and inclusive space where every child and teen can feel comfortable taking charge of their mental health. We take that verrryyyy seriously at DiveThru and have created a brand that they can see themselves reflected in. We know that we’re not alone in our struggles and we don’t want young people struggling alone.
DiveThru is located in Treaty 6 Territory, the traditional home and land of many Indigenous Peoples including Nehiyaw (Cree), Denésuliné (Dene), Nakota Sioux (Stoney), Anishinaabe (Saulteaux), and Niitsitapi (Blackfoot). We acknowledge the many First Nations, Métis, and Inuit whose footsteps have marked these lands for generations and who steadfastly continue to be guardians of the land on which we reside. Our commitment to truth and reconciliation starts with acknowledging our history of colonization, of residential schools, and of settler practices and injustices that profoundly impacted Indigenous Peoples. Working towards reconciliation, we support Indigenous Peoples in the call for equity and justice, and celebrate the diverse histories, languages and cultures of Indigenous Peoples.
Yes! Wheelchair access is located at the back of the building. Once you book your first appointment, you’ll receive an email with more details about the building. If you’ll be using the wheelchair access, we’d love to hear from you with a quick email in advance—we want to make sure you have a smooth and easy experience accessing our studio.
Starting on September 1, 2023, we will be adjusting our 50 minute counselling sessions to $220 and our 80 minute counselling sessions to $330. These adjustments are reflective of the rates recommended by the Psychological Association of Alberta earlier this year, on January 1, 2023.
Our therapy services are covered by most insurance providers; please note that your insurance coverage depends on your provider, as well as your plan. Starting on July 12, 2023, we will begin offering direct billing to select providers. The following insurance providers are confirmed as eligible for direct billing: Alberta Blue Cross, ASEBP, Canada Life, Medavie (which includes Veteran’s Affairs and RCMP) and GreenShield. Whether or not we can successfully direct bill them may still depend on your insurance plan and/or the type of therapist you have attended a session with. In the event that we are not able to direct bill to your plan, you can still submit your therapy receipt for reimbursement! If you have any questions about the new changes (or anything else!), please feel free to reach us at hello@divethru.com or 587-415-4910. As always, we’re happy to support you!
We request that you give us as much notice as possible when canceling or rescheduling your appointment so that we can open up that slot time for someone else who may really need it. For cancellations that are less than 48 hours in advance, we will be charging the full session price.
We are currently serving all of Alberta virtually. If you’re in Edmonton, you can also attend a mixture of in-person and virtual appointments.
Whether you’re booking individual, couples’ or family appointments, the process is the same! To book your very first appointment, create a profile first. Once you’ve got your profile set up, you can browse your therapist’s schedule for openings and book whenever you’re ready! Jot down your username and password and in the future, all you’ll have to do is log in to book your appointments.
When booking your session, the platform will prompt you to enter and save your credit card information. To book an appointment, you have to have a card saved on file. At the beginning of each session, the clinic coordinator will ask you if it is OK to charge your credit card. If you choose not to charge your credit card, you can pay in cash or debit. If you are attending a virtual session, your credit card will be charged before or shortly after your session.
At DiveThru, we have a Reduced Rate Therapy program that you may be eligible for. To apply for the program, check out the Reduced Rate Therapy page on our website.
If you’re a new client and you’re looking for a same-day booking, please reach out to us at 587-415-4910 and we can see if we can accommodate your request.
First, check out our Support page and see if your question is maybe listed there. If it’s not, feel free to reach out to us at hello@divethru.com and we’ll do our best to answer your questions!
